RETURNS POLICY FOR CPAP.PARTS

If you are an individual and your purchase was made for personal use and not a business providing a service, then you are entitled to withdraw from your purchase within 14 calendar days, and return the product to us. This right is valid only if:

• the product is in its original state.
  

We cannot accept the return for items that are sent out sealed by the manufacturers for hygiene reasons, if they come back unsealed.  Unsealed returned items will be discarded immediately and no refunds will be applied

Product return costs burden the sender, which is you. A requirement for this is to fill out the relevant purchase withdrawal form, which can be sent to you by request. After 14 calendar days from the reception of the product have passed, the withdrawal will be deemed outdated. In the case that the product has been used and has lost its value, the amount of money that we will return to you will be smaller. The right of withdrawal shall not apply to cases exempted by the applicable law, or to products which are ineligible for resale after being unsealed, or to products that have been procured by the shop only after the order has been submitted (available upon order). If you feel that your request has not been met due to unfair practices from our side, you should contact us and file a complaint.

Please keep in mind that if you are located outside the EU and you return an item, all fees that may arise burden the sender